Frequently Asked Questions
How do I know this is right for me?
Dr. Sallee offers a free 15 minute phone consultation. She will ask some questions and provide you with information so that together you can determine if this is the right fit.
Do I have to live in Central Florida to receive services?
No! Dr. Sallee is licensed to provide in person and virtual care in the state of Florida along with virtual care to anyone in a state participating in Psypact: AL, AZ, AR, CO, CNMI, CT, DE, DC, FL, GA, ID, IL, IN, KS, KY, ME, MD, MI, MN, MS, MO, NE, NV, NH, NJ, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WV, WI, and WY.
How long does each therapy session take?
Individual therapy sessions typically last 50 minutes. Couples and group sessions are usually scheduled for 60-90 minutes. Couples and parenting retreats are multi-day and designed specifically to meet the needs of the couple/caregiver(s).
Do you accept insurance? Will my insurance cover your services as an out-of-network provider?
Please see the Virtual Therapy tab for a comprehensive overview of this topic. Psychological Services of Central Florida, LLC currently contracts with Aetna Florida plans. Dr. Sallee will provide an invoice upon request for private pay patients to submit to your insurance company for reimbursement. It is the responsibility of the patient to contact their insurance company to determine if they will participate in reimbursement and how much they will reimburse.
What if I need to cancel an appointment or am running late?
Your appointment time is reserved for you. Occasionally, things beyond our control come up unexpectedly. Please call as soon as you know you are unable to make your appointment or if you are running late. Appointments cancelled less than 24 hours before your scheduled session will result in a $50 late cancellation fee. No-showed appointments will be charged half of their session fee.
What should I do in an emergency?
If you are having thoughts of harming yourself or someone else, then immediately call 911, go to your local emergency room, or call an emergency hotline (call 988). If you are experiencing a medical emergency or other emergency, please call 911 or go to your local emergency room.
Services provided by Dr. Sallee, including through email, phone, and telehealth sessions are not to be used for emergency situations. Services through Psychological Services of Central Florida, LLC are not intended and are not appropriate for emergency situations due to the immediacy and level of care required in emergency situations.
Talk and text options for help with thoughts of suicide:
Talk: 988
Text: 988
Veterans Crisis Line at 988, press 1
The Trans Lifeline: 1-877-565-8860
LGBTQ young people (ages 13-24)- The Trevor Project: 866-488-7386 OR TEXT start to 678-678
LGBT National Senior Hotline: 1-888-234-7243
LGBT National Hotline: 1-888-843-4564
LGBT Youth National Hotline (up to age 25): 1-800-246-7743
How do I prepare for a telehealth session?
Telehealth sessions can offer many conveniences without losing out on quality care. In order to preserve the quality of care that can be provided, it is best to have a private space free of distractions where you can focus on your treatment. Treat the session as though you are at the doctor's office without having to make the drive.